Data Deletion Instructions

You can ask Cabo to delete personal data associated with your use of our website, concierge service, client portal, or WhatsApp communications.

How to request deletion

1. Email tania@cabo.la with the subject “Data deletion request.”
2. Include the email address and WhatsApp phone number associated with your Cabo account or conversation. Do not send passwords, payment card details, or identity documents unless we specifically request a secure verification method.
3. We will verify that you control the account or contact information, confirm the scope of your request, and notify you when processing is complete.

What the request covers

A verified request may cover your profile and contact details, WhatsApp and email communications stored by Cabo, marketing preferences, portal membership, and links between those records and our customer relationship system.

Records we may need to retain

We may retain limited booking, payment, tax, fraud-prevention, dispute, consent, or legal records when required to operate the service or comply with law. Where full deletion is not available, we will restrict or anonymize personal data when appropriate and explain what must be retained.

WhatsApp controls

You may also block Cabo, delete your conversation, or change privacy settings inside WhatsApp. Deleting a chat from your device does not by itself delete records held by Cabo, so use the request process above if you want Cabo to process a data-deletion request.

Questions

Contact tania@cabo.la or review our Privacy Policy.